1. Terms & Conditions
1.1 Services I Provide
I offer a full range of gardening and grounds‑maintenance services, including:
- Lawn care and mowing
- Hedge cutting
- Weed control (including licensed herbicide application)
- Garden tidy‑ups and seasonal maintenance
- Regular upkeep visits
- Small landscaping, planting, and improvement work
All work is carried out by me personally, using professional equipment and safe working practices.
1.2 Quotes & Pricing
- Quotes are based on the information available at the time and may be adjusted if the scope changes.
- Prices may be fixed or hourly depending on the job.
- Any additional work will always be discussed and agreed before I proceed.
- I aim to be transparent and fair with pricing at all times.
1.3 Booking & Cancellations
- A booking is confirmed once we agree a date and time.
- If you need to cancel or rearrange, please give at least 24 hours’ notice.
- Cancellations with less than 24 hours’ notice may incur a charge to cover lost time.
- If weather or site conditions make the work unsafe, I may need to reschedule — I’ll always keep you informed.
1.4 Access to Your Property
To carry out the work safely and efficiently, the client is responsible for ensuring:
- Clear and safe access to the garden or grounds
- Pets are secured
- Any hazards (e.g., unstable structures, loose paving) are mentioned in advance
If I arrive and access isn’t possible, a call‑out fee may apply.
1.5 Health & Safety
I follow all relevant UK health and safety regulations, including:
- Safe operation of machinery
- Proper handling of chemicals (PA1/PA6 certified)
- On‑site risk assessment
I reserve the right to decline work that is unsafe or beyond the capability of my equipment.
1.6 Waste Removal
- Green waste removal is available if required and may incur an additional charge.
- If you prefer waste to be left on site (e.g., compost heap), just let me know.
1.7 Payment Terms
- Payment is due upon completion of the work unless we agree otherwise.
- Accepted payment methods: Debit card, credit card, contactless payments, Apple Pay, Google Pay, bank transfer, cash, SumUp card payments
- Late payments may result in additional charges or delays to future bookings.
1.8 Liability
- I hold appropriate public liability insurance for gardening and grounds‑maintenance work.
- I am not responsible for pre‑existing damage, structural issues, or problems caused by pests, disease, or weather.
- I cannot accept liability for damage caused by hidden hazards that were not disclosed.
1.9 Plants, Materials & Guarantees
- Plants and materials supplied will be sourced from reputable suppliers.
- I cannot guarantee plant survival due to factors outside my control (weather, soil conditions, pests, or aftercare).
- Aftercare advice is available on request.
1.10 Website Use
By using this website, you agree not to:
- Copy or reproduce content without permission
- Attempt to disrupt or misuse the website
- Use the website for unlawful purposes
All content is owned by Harris Horticulture unless otherwise stated.
1.11 Changes to These Terms
These Terms & Conditions may be updated from time to time. Any changes will be posted here with an updated revision date.
2. Privacy Policy
2.1 Who I Am
Harris Horticulture is a sole‑trader gardening and grounds‑maintenance business based in the Morpeth area. All work and communication is handled by me personally.
If you have any questions about your data, you can contact me at:
Email: Harrishorticulture@outlook.com
Phone: 07531903832
2.2 Information I Collect
I only collect information that helps me provide a reliable, professional service.
Information you provide
- Your name
- Address
- Email address
- Phone number
- Details about your garden or the work required
- Any information you choose to share when contacting me
Information collected automatically
- IP address
- Browser type
- Pages visited
- Time spent on the site
This helps me understand how the website is used and improve it over time.
2.3 How Your Information Is Used
I use your information to:
- Respond to enquiries and provide quotes
- Arrange and carry out gardening and grounds‑maintenance work
- Keep accurate business and accounting records
- Improve my website and services
- Meet legal or regulatory requirements
I do not sell your information or share it with third‑party marketers.
2.4 Legal Basis for Processing
- Contract: To provide the services you request
- Legitimate interests: To run and grow my business responsibly
- Legal obligation: To meet tax, accounting, and regulatory requirements
- Consent: When you choose to receive optional communications
2.5 How Your Data Is Stored & Protected
I take sensible steps to keep your information secure:
- Password‑protected devices
- Secure email and cloud storage
- Data access limited to me as the business owner
I keep your information only for as long as necessary for business, legal, or accounting purposes.
2.6 When Your Information May Be Shared
Your data is only shared when necessary, such as with:
- Accountants or tax professionals
- Legal or regulatory bodies (if required)
- Service providers who help operate the website
I never share your information for marketing purposes.
2.7 Your Rights
You have the right to:
- Access the personal data I hold
- Request corrections
- Request deletion (in certain circumstances)
- Object to or restrict processing
- Withdraw consent where applicable
Just contact me using the details above.
2.8 Cookies
My website may use cookies to improve functionality and understand how visitors use the site.
You can adjust your browser settings to refuse cookies if you prefer.
2.9 Links to Other Websites
If my website links to other sites, I’m not responsible for their privacy practices. Please review their policies separately.
2.10 Updates to This Policy
Any updates will be posted here with an updated revision date.
3. Accessibility Statement
3.1 My Commitment
I want everyone who visits the Harris Horticulture website to feel welcome and able to use it with ease. I aim to:
- Use clear, straightforward language
- Ensure good colour contrast and readable text
- Keep pages simple and easy to navigate
- Make the site usable on desktop, tablet, and mobile
- Follow recognised accessibility standards wherever possible
As a sole trader, I review the site regularly and make improvements over time.
3.2 Accessibility Standards
I aim to follow the principles of the Web Content Accessibility Guidelines (WCAG):
- Perceivable
- Operable
- Understandable
- Robust
While full compliance can’t be guaranteed at all times, I’m committed to ongoing improvement.
3.3 If You Have Difficulty Using the Website
If you experience any issues or need information in a different format, please get in touch:
Email: Harrishorticulture@outlook.com
Phone: 07531903832
I’ll do my best to help promptly.
3.4 Third‑Party Content
Where my website links to external sites, I can’t guarantee their accessibility standards.
3.5 Continuous Improvement
Accessibility is an ongoing process. As I update the website and add new content, I’ll continue to review accessibility and make improvements wherever possible.